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Our commitment

The Global Service & Support team, based in Europe, Asia and USA, provides post-sales customer support for all customers worldwide and for all products in a proactive, professional, timely and cost-effective manner. 

As outlined in our mission statement, the customer comes first.  We strive to provide every customer with services and products - whether it be upgrades, service contracts, relocations, training, application support – of uncompromising quality and catered specifically to our customers’ needs. 

Our customers buy SCIENION’s products because they are designed and built to the highest standards and our customer support is also designed to meet these high standards.  By applying the extensive knowledge and experience we have gained over more than 15 years in ultra-low volume liquid handling and microarray technologies, we aim to provide flexible and transparent solutions which meet our customers’ expectations for quality, speed and budget. 

Which Service Contract suits your Needs?

Email us to find out more